Our furniture is only manufactured by the producer after you place your order — so delivery usually takes 6–8 weeks. We will inform you by email as soon as your order goes into production and when it is ready for dispatch.

Shipping is free and already included in the displayed product price — no additional costs will be incurred at checkout.

You can return your order within 30 days. Marsely will arrange for pickup by a shipping company. The estimated return costs are — depending on product size, number of packages and country of delivery — between €99 and a maximum of €199 and will be deducted from the refund. If the actual costs are lower, only the lower amount will be charged. We will cover the return costs for damaged, defective or incorrectly delivered goods.

For returns after the statutory 14-day cancellation period, the goods must be unused, undamaged, complete and in their original packaging. Furniture delivered disassembled must be professionally disassembled and securely packaged for transport.

You can securely pay with PayPal, Klarna, and the other payment methods displayed at checkout.

Yes, all prices shown include statutory VAT.

Since production usually begins shortly after an order is placed, we ask you to notify us of any changes or cancellations as soon as possible by email at hello@marsely.com. We will then individually check whether this is still possible.

The quickest way to reach us is by email at hello@marsely.com. On weekdays, we usually respond within 1-2 hours.